Age and children policy at Shinjuku Granbell Hotel
Shinjuku Granbell Hotel welcomes guests of all ages; the person checking in must be at least 18. Guests under about age 6 may stay free when using existing bedding, while guests aged 6 and above are generally charged; the property does not provide rollaway beds or cots.
In this guide
Who can check in
The hotel requires the guest responsible for check-in to be at least 18 years old. A government-issued photo ID and a credit card, debit card or cash deposit for incidental charges may be required at check-in.
The front desk operates 24 hours, and check-in is available from 15:00 (3:00 PM) until as late as 01:00. If you expect to arrive outside that window, confirm your booking with the property.
- Check-in earliest: 15:00 (3:00 PM)
- Check-in latest within window: 01:00
- Person checking in must be 18+
- 24-hour front desk available
| Procedure | What to bring |
|---|---|
| Check-in | ID + payment method |
| Deposit for incidentals | Credit/debit card or cash |
| Late arrival | Inform hotel if outside 15:00–01:00 |
Age and stay pricing basics
Shinjuku Granbell Hotel accepts guests of all ages and does not operate as an adults-only property. Rates and charges apply differently by age bracket on some rate plans.
According to the hotel's policy information, young guests aged 6 and under can stay free when using existing bedding in the room; young guests aged 6 and over are normally charged (details vary by rate plan and may show different charges for ages 6–11 and 12–17).
- Ages 0–6: may stay free using existing bedding (per hotel's policy statements)
- Ages 6 and above: typically incur a charge on many rate plans
- Rates and exact child-age charges can vary by booking and rate plan
| Age band (as commonly applied) | Typical hotel handling |
|---|---|
| 0–6 (approx.) | Stay free using existing bedding |
| 6+ (approx.) | Charged on many rate plans |
| 18+ | May be responsible for check-in |
Room bedding and extra beds
Rooms at Shinjuku Granbell Hotel are set up with fixed bedding and Simmons beds; rollaway beds, extra beds or cots (infant beds) are not available. If you need additional sleeping space, book a room type with enough beds for your party.
Room names are precise; examples with multiple beds include Economy Twin, Standard Hollywood Room, Superior Hollywood Room, Deluxe Hollywood Room, Economy Double, and various loft and twin configurations listed by the hotel.
- No rollaways, extra beds, or cots available
- Use existing bedding policy when applicable
- Choose rooms with multiple beds for groups (e.g., Economy Twin, Standard Twin with Loft, Standard Hollywood Room)
| Room type (examples) | Bedding notes |
|---|---|
| Economy Twin | 2 Twin Beds |
| Standard Hollywood Room | 2 Twin Beds |
| Deluxe with Loft and Terrace, Ground Floor | 1 King Bed (loft/terrace layout) |
Dining, early mornings and extra costs
Breakfast is not included in the standard room rate; the hotel offers a paid Japanese and Western buffet at restaurant G. In other words, rates are not all-inclusive and meals or drinks will typically be extra unless a rate explicitly includes them.
On-site dining options include restaurant G (12th floor), roof top bar & terrace G (13th floor), and live cafe G (1st floor). Staff can confirm current opening hours and whether specific meal plans are available at booking.
- Breakfast: paid buffet at restaurant G (not included in standard room rate)
- On-site venues: restaurant G (12F), roof top bar & terrace G (13F), live cafe G (1F)
- Room service available from restaurant G
| Venue | Typical offering |
|---|---|
| restaurant G (12F) | Paid Japanese & Western buffet breakfast; French/Italian dinner menu |
| roof top bar & terrace G (13F) | Drinks and light snacks; hours vary |
| live cafe G (1F) | Coffee, beer, light food; terrace seating |
Facilities that affect younger guests’ plans
The property does not have an on-site swimming pool, dedicated spa or fitness center. A paid massage service is mentioned by third-party sources, but no dedicated spa facility is listed on the hotel's official materials.
Other practical facilities include coin laundry (2F), luggage storage, free Wi‑Fi throughout the hotel, and parking (self-parking on-site with advance reservation required and an extra charge). These can be useful when travelling with mixed-age groups.
- No on-site pool
- No dedicated spa or fitness center (massage service may be available for a fee)
- Coin laundry, luggage storage, free Wi‑Fi (25+ Mbps reported)
- On-site self-parking available with advance reservation
| Facility | Notes |
|---|---|
| Coin laundry (2F) | Guest use |
| Luggage storage | 24-hour front desk can assist |
| Parking (B1/B2) | Self-parking — reservation required, surcharge applies |
Practical booking tips
When booking, check the rate conditions to see how the property charges for younger guests on your specific reservation — some rate plans list fixed fees by age band. If you need a room with two beds, select a room type that lists multiple beds (for example, Economy Twin or Standard Hollywood Room).
If you require access to the Club Lounge, book an Executive Room or Suite, which include Club Lounge access. For arrival time outside the stated check-in window, contact the hotel in advance to confirm whether staff can accommodate your arrival.
- Confirm age-related charges on your booking confirmation
- Select a room type with the right bed count (see room list) — no extra beds available
- Executive Rooms and Suites include Club Lounge access
| Common guest need | What to check / book |
|---|---|
| Extra sleeping space | Book a room type with multiple beds (no rollaways) |
| Club Lounge access | Book an Executive Room or Suite |
| Early/late arrival | Notify hotel if outside 15:00–01:00 check-in window |
