What’s included in your stay and what costs extra
Your room rate at Shinjuku Granbell Hotel includes your booked room (with a Simmons bed), free Wi‑Fi throughout the property, 24‑hour front desk service, luggage storage, access to on‑site venues (live cafe G, restaurant G and roof top bar & terrace G when open). Extras that commonly cost more: breakfast (paid buffet), parking (surcharge, advance reservation required), in‑room massage services and some venue food/drink.
In this guide
What’s included in every stay
All room bookings include the room you reserve (each room is designer‑styled and furnished with a Simmons bed) plus complimentary Wi‑Fi across the hotel and a 24‑hour front desk.
The hotel provides luggage storage, an automatic check‑in machine and on‑site coin laundry (coin laundry is listed among facilities).
- Free Wi‑Fi in rooms and public areas (reported speeds of 25+ Mbps)
- 24‑hour front desk and luggage storage
- Access to live cafe G (1st floor) and rooftop bar & terrace G during operating hours
- Coin laundry (on property)
| Included item | Notes |
|---|---|
| Room & bed | Room type reserved (e.g., Economy Single, Deluxe Room, The Club Suite) — all rooms have Simmons beds |
| Wi‑Fi | Free throughout property; speeds reported over 25 Mbps |
| Front desk & luggage storage | 24‑hour front desk available |
Meals, room service and café — what costs extra
Shinjuku Granbell Hotel is not an all‑inclusive property. Breakfast is not included in standard room rates and is offered as a paid Japanese & Western buffet at restaurant G on the 12th floor.
The hotel has multiple on‑site dining venues: restaurant G (12F), live cafe G (1F) and roof top bar & terrace G (13F). Room service is available through restaurant G; drinks and food at the café and rooftop bar are charged separately.
- Breakfast buffet at restaurant G — available for a separate charge
- live cafe G (1F) serves espresso, draft beer, alcoholic drinks and light food (hours listed)
- restaurant G (12F) offers French & Italian dishes and provides room service
- roof top bar & terrace G (13F) charges for drinks and light snacks
| Venue | Typical purchase |
|---|---|
| restaurant G (12F) | Breakfast (paid buffet) and dinner; room service available |
| live cafe G (1F) | Coffee, beer, light meals (open mornings–evening) |
| roof top bar & terrace G (13F) | Cocktails and snacks (separate charge) |
Rooftop bar & terrace — access and likely extras
The roof top bar & terrace G sits on the 13th floor and operates with published hours; it serves drinks, light snacks and music and is separately billed. The hotel notes that reservations are intended for hotel guests, though some third‑party reports indicate outside visitors may also be accepted.
Expect to pay for any beverages or snacks at the rooftop venue; non‑guest cover charges have been reported by independent reviewers, but the official policy is that reservations are for staying guests.
- Official hours: Mon–Sat from 17:00 to 28:00 (last orders noted) and Sundays/holidays 14:00–22:30 (hours may change)
- V.I.P. private room is available (use likely incurs charges for food/drink/reservation)
- Drinks and snacks are billed separately from the room rate
| What to expect | How it’s charged |
|---|---|
| Cocktails & light snacks | Billed per item at the venue |
| Private V.I.P. room | Reservation required; charges apply |
| Access for non‑guests | Official site limits reservations to guests; some third‑party listings report walk‑ins |
Parking, massages and other extra services
Self/private parking is available on‑site for a surcharge; the property requires advance reservation for parking. The researched dossier lists a typical on‑site parking charge, but always check current rates and reserve ahead.
There is no dedicated spa or fitness center at the hotel; an in‑room massage service (or massage room/service) is offered for an additional fee. Dry cleaning and other incidental services are also charged separately.
- On‑site self/private parking — surcharge and advance reservation required
- In‑room massage service — available for an extra charge
- Dry cleaning and coin laundry — coin laundry is on property (laundry is paid)
- Currency exchange machine and automatic check‑in are on the 1st floor (use may be subject to limits or fees depending on provider)
| Service | Included or extra |
|---|---|
| Parking | Extra (advance reservation required) |
| In‑room massage | Extra |
| Coin laundry | Extra (on property) |
Room types, upgrades and Club Lounge access
Room types range from Economy Single and Economy Double up through Deluxe Room and multiple loft and executive configurations, and several suites (The Club Suite, The Villa Suite, The Resort Suite, The Pent House Suite). Exact inclusions can vary by rate plan.
Executive Rooms and Suites include access to the hotel's Club Lounge as a perk; other room categories do not automatically include lounge access. Room upgrades and suite benefits may be offered at booking or check‑in for an extra charge depending on availability.
- Executive Rooms and Suites = Club Lounge access included
- Other room categories (e.g., Economy Single, Superior Room, Deluxe Room) do not include lounge access by default
- Upgrades and amenity packages may carry additional fees
| Example room categories | Notes |
|---|---|
| Economy Single / Economy Double | Standard room categories; compact layouts |
| Deluxe Room / Deluxe with Loft | Larger or loft-style options; may cost more |
| The Club Suite / The Villa Suite / The Pent House Suite | Suite categories; Executive/Suite bookings include Club Lounge |
Payments, policies and what’s not available
The hotel accepts major credit cards (including Visa, Mastercard, American Express, Diners Club and JCB) and cash; a card, debit card or cash deposit and photo ID may be required at check‑in to cover incidentals.
Shinjuku Granbell Hotel is non‑smoking (with a designated smoking area) and does not allow pets. There is no on‑site swimming pool, spa facility or fitness center; these services are not included and are not available on the property.
- Payment: major credit cards accepted; incidental deposit may be required at check‑in
- No pets allowed on property
- No on‑site pool, dedicated spa or fitness center (massage service offered for a fee)
- Rooms do not include minibars (independent reviews note no in‑room minibar)
| Policy | Fact |
|---|---|
| Smoking | Property is 100% non‑smoking; designated smoking area provided |
| Pets | Not allowed |
| Extra beds / cots | Rollaway beds and cribs are not available |
